RADIO system maintenance

OPTIMISING EFFICIENCY BY MINIMISING DOWNTIME AND ENSURING COMPLIANCE
 
PEACE OF MIND

After delivery, we don’t just leave it at that.

Subscribing to TES maintenance means that you know your system will function as prescribed for years to come and that you can really rely on its operational benefits.

TES are able to offer an interactive training and ongoing support service which ensures that you know how to make the most out of your communications system.

TOTAL SERVICE SOLUTION

One size doesn’t fit all.

From daily remote status checks, to making regular site visits, TES will tailor a Total Service Solution for you.

Preventative maintenance and 24/7 fault resolution packages can include: 

  • Technical Support
  • On Site Attendance
  • Radio Clinics
  • System Calibrations
  • Preventative Maintenance
  • 24/7/365 or business hours options
  • Bespoke SLA
  • Remote Monitoring
  • OFCOM Licence Management
  • Asset Management
SERVICE LEVELS

Service levels are tailored to your needs.

We offer SLAs of between 2 and 24 hours. With remote diagnostic access, telephone support and on-site attendance, we can archive the fastest possible resolution.

We offer a secure web interface for raising fault reports. This means you can monitor the progress ofyour calls in real time.

REMOTE MONITORING

TES can remotely connect on a daily basis to monitor performance.

A calibration makes sure that your system is operating within legal and manufacturers parameters.

 
TES Group
Lancaster House
Bow Lane
Leyland
Lancashire
PR25 4YA
e: info@tesradio.com
t: 0800 772 0090
Company No: 2586694
Reg Office: 9, PR1 3HP
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